BUSINESS CALLS
Elevate customer support with Viber Calls
Allow your customers to call you instantly and for free, with just 1 click, directly from the Viber app.
Bring them even closer by allowing them to choose a communication channel, chat or voice call, each time they wish to contact you.
BUSINESS CALLSWhat are Viber Business Calls?
Viber Business Calls is the latest service of Viber aiming to help businesses like yours to improve customer relations by providing an easy, direct and free communication option via voice call.
1 Click
Select a 5 digit number of your choice or take a random number, that will appear as an icon in your Viber Business Account page.
Customers and prospects click the icon and connect with your contact center in seconds without any charge. The cost of the call is assigned to you.
Customers and prospects click the icon and connect with your contact center in seconds without any charge. The cost of the call is assigned to you.
Start today with Viber Calls
Why choose Viber Business Calls?
Free
Communication
You eliminate all charges for anyone interested in calling you.
2 Communication
Choices
Users can select depending on the nature and purpose of their request the appropriate communication channel, chat or voice call.
Instant
Communication
The users don’t have to exit the Viber app and look for your contact details, instead they instantly connect with you with just 1 click.
Faster Resolution
Times
With voice calls, your customers can explain better and more accurately their request, so agents can provide the appropriate solution faster.
The Advantages of Viber Business Calls
Fixed and low charge per minute for you - completely free of charge for customers
Elevated customer support with faster resolution times
More opportunities for upsell and cross-sell during the conversations.
Viber Business Calls require you having an active official Viber Business Account.
Do you need help?
Yuboto's Messaging Experts are here to guide you make the right choice!
