VIBER BUSINESS MESSAGING

Bulk Campaigns on Viber

Reach over 1 billion users on their favorite messaging app! Promote your Brand and connect with your audience throughout the customer journey with Viber Business Messages.

Use one of the most popular messaging apps globally to create striking promotional campaigns that will convert your customers and start real-time dialogue with them.

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VIBER BUSINESS PROFILE
Create your very own official Profile for your Business on Viber!

A branded business page contains useful contact info and a short company description. Showcase to your audience that they are in a safe, secure and trusted environment, where conversations feel more personal.

Brand Logo

Brand Name

Short Company Profile

Address

Phone Number

Website

VIBER BUSINESS MESSAGES SENDER IDs

Bulk Viber Messages for Business: 1 Channel with unlimited Possibilities

There are 3 Viber Sender ID types and each one comes with different features.
Find the Sender ID that fits your specialized needs.

One-way

Send bulk advertising campaigns and notifications. Recipients cannot reply. You pay only for the delivered messages.

Two-way

You can start dialogue with your clients and send bulk messages or notifications as well. Create a deeper connection with your audience.

Sessions

You can initiate dialogue with any customer you wish. You’ll only be charged for the first message you sent. Each session lasts 12 hours during which you can exchange up to 60 messages with the client without any extra charges.

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VIBER BUSINESS MESSAGES
Categories

There are two types of business messages enterprises
can send to customers, promotional and transactional. Each type has distinct features and is charged differently.

Promotional Campaigns

Promotional messages have advertising nature, they promote a specific product or exclusive offer and usually contain:

Text up to 1.000 characters
Emojis
Images
CTA Button

One-way Promotional Campaign

Preview of one-way, personalized promotional Viber Business Message

Two-way Promotional Campaign

Preview of two-way promotional Viber Business Message

Transactional Campaigns - Notifications & Alerts

Transactional Campaigns have an exclusively informative nature and contain text only. Some examples include:

Transaction notifications
One Time Passwords
Appointment reminders
Shipping - Delivery alerts

One-way Transactional Campaign

Preview of one-way, personalized transactional Viber Business Message

Two-way Transactional Campaign

Personalized, two-way, transactional Viber Business Message

Connect with your audience on their favorite communication channels

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Types of Viber Business Messages

Text + Image + CTA Button

Text + CTA Button

Image

Text

File

File Sharing on Viber

File sharing is an easy and quick way for businesses to share files with their customers within Viber Business Messages.

This brand new feature lets you send and receive over 20 types of files, enabling you to further improve customer experience with on time and precise support.

What kind of files can I share?

You can share with your audience all the major file types such as Word (.doc & .docx), PDFs, spreadsheets (.xls & .xlsx), text files (.txt, .rtf, .dot, .dotx, .odt, odf, .fodt, .info), and other types of graphical documents (.xps, .pdax, .eps).